SUPERVALU INC

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Night Crew Manager Grocery - Full-Time - Osgood Hornbacher's

at SUPERVALU INC

Posted: 8/21/2018
Job Status: Full Time
Job Reference #: 102539
Keywords: operations

Job Description

Job Title: Night Crew Manager (Job Code #002299)
Department: Grocery
Reports To: Grocery Manager

PURPOSE: The purpose of this position is to assist and learn the Grocery department plans and management responsibilities to promote sales and achieve profit margins and labor goals, in addition to supervising the store night operations.

JOB RESPONSIBILITIES AND ACCOUNTABILITIES:
            Assists customers during their shopping experience
  • Ensures lines at the register are moving quickly and efficiently
  • Greet, Offer, & Thank all customers
  • Prompt response to customer concerns
  • Ability to perform duties of night clerks & cashiers
  • Recording and reporting customer requests
  • Ability to show customers where products are located
Functional Requirement:
  • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (intercom, telephone, scanner, register, scale)
  • Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math
Maintaining a neat and organized store appearance
  • Facing forward product in the aisles and displays
  • Ensures aisles are clear of debris at all times
  • Cleaning shelves and racking as needed
  • Compacts cardboard, stacks pallets, stores and organizes overstock
  • Ensuring a safe and clean shopping environment during inclement weather
Functional Requirement:
  • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, shopping cart, ladder)
  • Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math
Daily supervision of store policies and procedures
  • Develop effective daily/weekly work plans
  • Adherence to Hornbacher's Food Safety Practices
  • Utilize sales projections, budgeted labor goals, & previous operating results to optimize store performance
  • Supervising, ordering, scheduling, and being responsible for the overall condition of the department
  • Provide training and development opportunities for Night Crew team
  • Oversee store operations at night
Functional Requirements:
  • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (pallet jack, box cutter, shopping cart, ladder, computer, phone, intercom, Telzon, cardboard baler, garbage compactor)
  • Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math, analyzing and planning, basic business acumen, and attention to detail

JOB COMPETENCIES AND REQUIREMENTS:
People management skills
  • Training and development of associates to ensure competence in assigned tasks and to develop for advancement
  • Managing performance of associates
  • Recognizing coaching opportunities and utilizing skills to encourage growth
  • Encouraging active participation and cooperation within the store
  • Encourage individual & group effort toward providing the best service possible
Commitment to excellence
  • Actively seeking new ways of working to improve productivity
  • Developing existing competencies to a higher level
  • Seeking out learning opportunities to facilitate growth
Communication skills
  • Ability to Greet, Offer, & Thank all customers
  • Building strong channels of communication throughout the store
  • Communicating with customers on ways to deliver outstanding service
  • Addressing customer concerns and presenting mutually beneficial outcomes
Logical reasoning skills
  • Ability to multi task and prioritize business needs
  • Identifying patterns and trends of the business and utilizing that information to provide outstanding customer service
  • Recognizing problems and the ability to solve them creatively and independently
Experience
  • 2-3 years supervisory experience preferred
  • Retail experience preferred
*Must be able to work a variety of shifts; including overnight, weekends, & holidays.

Why Work for Supervalu?
SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we've been providing the best service to our customers for more than 135 years.
We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!
 
A GREAT PLACE TO GROW!
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.  SUPERVALU is an EO employer – M/F/Veteran/Disability.  VEVRAA Federal Contractor.